ITIL is the worldwide famous IT Service Management (ITSM) framework being managed by Axelos. ITIL 4 released on February 2019 is the latest version that helps the organizations to address the complex IT service management challenges as well as to utilize the maximum potential of the latest technology in the era of Agile, DevOps, cloud and transformation.
Core dimensions & components of ITIL 4 service value system (SVS):
The ITIL-4 service management chain provides a highly flexible modus operandi for creation, delivery, and continual improvement. ITIL SVS is configured with five core components:
- ITIL service value chain
- ITIL practices
- ITIL guiding principles
- Low cost governance
- Continual improvement
A four-dimensional model helps the users to focus on ITIL SVS with a holistic approach. The four ITIL-4 dimensions are:
- Organizations & people
- Information & technology
- Partners & suppliers
- Value streams &d processes
Ten Key Advantages of ITIL-4 Implementation:
ITIL approach helps the organizations in all the sectors to solve the complex business issues and to improve IT capability. The worldwide ITIL practitioners experience the following advantages and benefits of ITIL-4:
- Improved services delivery
- Better customer satisfaction
- Reduced operational costs
- Optimized use of resources
- Visibility of IT assets and costs
- Business risk management
- Management of service disruption / failure
- strategic alignment between business and IT
- flexible and faster
- Smoother integration between evolving technologies
What is Next in ITIL-4 up to 2020?
Innovation to serve the best values to the users has been the culture at Axelos; therefore, some updates release dates have been already listed to help the users plan for skill update after securing the ITIL Practitioner certification in-force at present.
ITIL-4 Update
ITIL 4 Managing Professional Transition Module — 3 October 2019
ITIL 4 Specialist: Create, Deliver and Support, and ITIL 4 Strategist: Direct, Plan and Improve — (ITIL 4 Managing Professional Modules) — November 2019
ITIL 4 Specialist: Drive Stakeholder Value, ITIL 4 Specialist: High Velocity IT — (ITIL 4 Managing Professional Modules — Q1 2020
ITIL 4 Strategic Leader Module — H1 2020
Why and How to Transit from ITIL V3 To ITIL 4:
ITIL-4 is a community and industry driven initiative empowered with the experience of ITIL experts, reviewers, contributors, influences and an ITIL Development Group of 2,000+ members. It expands the previous versions by providing more practical and flexible approach to help the organizations for digital transformation. The end-to-end digital operating system for operation and delivery of tech-enabled services and products enables the IT professionals perform better with measurable processes aligned to business strategy.
ITIL Foundation certification course provides insights into ITIL terms, terminology, concepts, ITIL 4 best practices. It also provides hands-on experience to implementing the latest IT service practices for continuous improvement. The gained skills in service management fundamentals, service life cycle and IT-enabled services help the ITIL practitioners to improve their business decisions. The online training for ITIL-4 foundation certification exam is provided by accredited training partner for Axelos. After completing the ITIL certification training, you can schedule your online exam of 60 minutes duration.
Take Away:
ITIL 4 Foundation certification is the most sought-after credential for the ITSM professionals because the businesses do value to the certified skills for smoother digital transformation; and, the badge with ‘Axelos’ mark makes the growth oriented ITSM professionals more valuable and promising for the IT organizations.
